Disputes can be settled through a variety of venues:
Form M-1 "Request for Mediation"
Mediation is voluntary and non-legally binding process in which two parties agree to settle their dispute with the help of a trained, professional mediator. Many members have found it to be more satisfactory than arbitration. If any party does not agree to mediate, an arbitration hearing can be scheduled. Please be aware that under the Association bylaws, arbitration is mandatory for members of the Association in most circumstances.
Because mediation is voluntary, a mediation conference will only be scheduled for those persons returning the proper forms. If we receive the consent to mediate from most, but not all, of the parties, those returning the form will have the option of mediating among themselves, but may still proceed with arbitration against the remaining individuals.
Form A-1 "Arbitration Complaint" (Realtor vs. Realtor)
Form PA-1 "Arbitration Complaint (Member of Public v. Realtor)
The types of arbitration hearings administrated by SILVAR are commission disputes between two SILVAR brokers. If you are a SILVAR member involved in a commission or a contractual dispute with a REALTOR® member of another association, please contact CAR's Interboard Arbitration Administrator at (213) 739-8388. Should your arbitration involve a non-REALTOR®, please visit the American Arbitration Association at www.adr.org or call (415) 981-3901.
Landlord & Tenant Information & Referral Collaborative Community Information Program, Peninsula Library System
262 Harbor Blvd, Building A
Belmont, CA 94002
www.landlordtenantinfo.org
Mid-Peninsula Citizens for Fair Housing
457 Kingsley Rd
Palo Alto, CA 94301
(650) 327-1718, (408) 730-8491
Fax: (650) 327-1859
www.mcfhousing.org
Peninsula Conflict Resolution Center
520 S. El Camino Real #640
San Mateo, CA 94402
Tel: (650) 373-3490
Fax: (650) 373-349
www.pcrcweb.org
Project Sentinel
430 Sherman Ave, Suite 310
Palo Alto, CA 94306
(650) 321-6291
Fax: (650) 321-4173
1055 Sunnyvale Saratoga Rd., Suite 3
Sunnyvale, CA 94087
(408) 720-9888
Fax: (408) 720-0810
www.housing.org
Santa Clara County Dispute Resolution Program
70 West Hedding Street,
West Wing, Lower Level
San Jose, CA 95110-1705
(408) 792-2314