MEMBERSHIP
Q: What are the fees to join?
A: Once you send in your application we will call you to set up an appointment. Click HERE for the membership application. We will be happy to provide our fees if you call one of our customer service representatives at 408.200.0100.
Q: When are my dues due?
A: Membership dues are renewable on an annual basis and are due by January 1st of the upcoming year. Supra key fees are due July 1st of each year. Online payment is available for your convenience at ims.silvar.org or contact SILVAR during business hours to pay over the phone.
Q: What is the difference between a real estate agent and a REALTOR®?
A: Not all real estate licensees are the same. Only real estate licensees who are members of the National Association of REALTORS® are properly called REALTORS®. They proudly display the REALTOR® "®" logo on their business card or other marketing and sales literature. REALTORS® are committed to treat all parties to a transaction honestly. REALTORS® subscribe to a strict Code of Ethics and are expected to maintain a higher level of knowledge of the process of buying and selling real estate.
Q: What is my NRDS#?
A: Your NRDS# is a 9 digit number that is individual to each member. Once the NRDS# is assigned, it stays with you for life, no matter which association(s) you join. Click HERE to find your NRDS number or call SILVAR Customer Service at 408.200.0100.
Q: What is my lag ID number?
A: Each association may vary, for SILVAR it will be your 8 digit BRE number.
Q: I forgot my login for SILVAR and I've requested it to be sent to me – still haven't received it.
A: You must use the same email address that we have in our system. Should you not receive your email within 30 minutes, or not sure of your email address on file, please call SILVAR at 408.200.0100 and our Customer Service Representatives will be happy to help you.
Q: What is the difference between a primary and a secondary member?
A: Secondary membership is an opportunity for a REALTOR® or Broker member who is an existing member with another local association to benefit from services of another association. Secondary members receive the same benefits as primary members. The only difference in membership is that your CAR and NAR dues are paid through your primary association. Click HEREfor an application (you only need to print pages 1-4).
Q: How can I transfer my membership to SILVAR?
A: Click HERE for an application. Email completed application to membershp@silvar.org.
Q: How do I change my office information?
A: Submit a "Member Change Form" and once completed, email copy to membership@silvar.org. You can obtain our form HERE
Q: Do you have the number for (a local board)?
A: For a complete list of California's Local Associations please click HERE
Q: How do I renew my California Real Estate License?
A: The Department of Real Estate (DRE) can assist you in the process of renewing your real estate license. You can visit their website at https://dre.ca.gov/ or 877-373-4542.
Q: What is the Broker Compliance and LFRO membership?
A: Broker Compliance and Limited Function Referral Office (LFRO) All of the licensees affiliated with that entity are solely engaged in referring clients and customers and are not engaged in listing, selling, leasing, renting, managing, counseling, appraising, or arranging financing for real property and are not participants or subscribers in any MLS.
Q: I'm having problems with Zipforms, how do I get help?
A: You can contact Zipforms directly by calling 213.739.8227
Q: Who do I call for problems with PRDS Forms?
A: PRDS Forms are available on the new PRDS Forms on Instanet Solutions website to SILVAR members. Should you need assistance logging in, please call SILVAR Customer Service at 408-200-0100. Should you need assistance with any other issues, please call Instanet Solutions Customer Support at 1-800-668-8768 (8am-5pm Pacific time, Mon- Fri).
TOUR & SIGN QUESTIONS
Q: What day do you tour X City/Area?
A: Click HERE for our SILVAR Tour schedule.
Q: What is the SILVAR Tour Schedule and deadlines for the MLS? What if there is a holiday?
A: The SILVAR Tour Schedule can be found HERE
Computer Deadline:
Tour listings must be entered by 12 noon the day before tour.
Holiday Computer Deadline:
If Monday is a holiday, the deadline is due the previous Friday before noon.
If Tuesday is a holiday, the deadline is due the previous Monday before noon.
If Wednesday is a holiday, the deadline is due the previous Tuesday before noon.
If Thursday is a holiday, the deadline is due the previous Wednesday before noon.
There are No Tours on New Years Day, Independence Day, Thanksgiving week, and the last two weeks of the year.
*For more information, or to check non-tour or non-meeting dates, please visit our Web site.
Q: "What are the sign rules in X city?"
A: You can find the local sign ordinances HERE or by visiting the SILVAR website directly. They are also attached at the end of the weekly tour sheets.
KEY/LOCKBOX
Q: How do I read a lock box?
A: You can read your lockbox using your key or online. Please click HERE for printable instructions.
Q: What areas/cities will my key work?
A: As a member of SILVAR, your key will automatically work in the following areas:
Q: Can I use my smartphone as my key?
A: With eKEY software, you can use your smartphone as your lockbox key. Choose from many different iPhone, Android, BlackBerry, Palm OS, Windows Mobile devices. Click HERE for a complete list of compatible phones.
Q: Agents from other associations in the Bay Area cannot open my Boxes, what should I do?
A: Agent's keys from other associations should generally work on all lockboxes in the Bay Area as long as it is updated; however, lockboxes that are issued from the Silicon Valley Association of REALTORS® are programmed with a different system code (0311) than the other Associations. In order to access lockboxes that are issued from SILVAR, these keys must have this code programmed into it.
The agents can either contact Supra Support at (877) 699-6787 or can bring their key into their local association office. When updating their key on the cradle, no additional effort is required. If updating the key over the phone, they will need to enter two update codes into their key, the Bay East update code and the Silicon Valley update code. Please feel free to contact SILVAR at 408.200.0100 with questions.
You can also view CARs FAQ section, by clicking on this link https://www.car.org/members/new/faqs